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News in Visiba Care - January 12th, 2023

'Anna-Lena Kärrstrand'
  • Updated

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During the early hours of Thursday 12th January, we will be rolling out the first update of Visiba Care of the year! In this release, we launch some great news: 
 

  • Patients can access their cases and chat via the mobile web interface

  • Personal text templates and easy-to-access list of shortcuts make it even easier for healthcare professionals to work with messages

  • Healthcare professionals can navigate Visiba Care using the tab and arrow keys

Further down in the article you will also get a sneak peek at what is coming up later on in Visiba Care!

 

Patients access their cases and the chat via the web interface on the mobile

We are working hard to mobile-adapt the web interface for patients, and now they no longer need to download your app to see their cases or reply to messages on their smartphone! With this release, patients get access to My Cases and can chat with healthcare professionals in ongoing conversations, but in the long run they will be able to use even more functions via the web on the mobile. Patients who visit your virtual clinic via a computer can also look forward to more clear and accessible views when they chat or visit My Cases.
 
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Faster messaging with personal text templates and easy-to-access list of shortcuts

In the last update, we enabled healthcare professionals to use shortcuts and templates from the clinic's shared text templates, to make writing messages quick and easy. Now we take this functionality to the next level! Healthcare professionals can now create personal text templates, where they can add their own text templates and shortcuts. This means that they can express themselves in their own words and can easily write recurring texts that are not available in the clinic's shared text templates.

In addition, it will be easier for healthcare practitioners to see which templates and shortcuts are available. A list of phrases, both from the personal text templates and the shared text templates, is now displayed in the same view as the message conversation.

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Healthcare professionals can navigate using the tab and arrow keys

Sometimes it's the little things that make the biggest difference! Now healthcare staff don't have to use the mouse to work in Visiba Care – it works just as well to navigate using the tab and arrow keys. This makes the interface even more accessible to those who work in the platform.
 

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Coming up in Visiba Care

In the near future, patients will encounter a new design when they visit the clinics within the organisation! The new design presents the clinic's buttons in a more clear way, so that it is easier for the patient to see all the different offers. In a first step, the new design will be shown to those who visit the clinic via the browser on the computer, but in the long run it will also be available via the web interface on the mobile phone.

 

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You can read more detailed information in our release notes which are published with each update. You can also get an overview of the different user permissions each change applies to and the upcoming changes in the patient apps.
 

 

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