Change time and date
- Go to the booked appointment in the calendar.
- Click on the pen icon at the top right of the view. Now, the booking view will open in an editable format.
- Change the time and/or date.
- Click save. If the meeting has not yet started, an updated invitation will be sent to the participants.
Add or remove participants
- Select the appointment from your calendar view.
- Click on the pencil icon from the top right corner of the widget to edit it.
- Click on Edit participants.
- To invite a new participant, add the person in the same way as you invite a new participant. You can search for patients who are already registered in the system, select them, and then click Next.
- Click Add and then Next from the bottom right. Review the appointment details and click Next. A widget will now appear confirming the changes in the appointment.
- Click Update at the bottom right. A notification will then be sent to the invited participant(s).
- To remove a participant, click on the x symbol that appears to the right of the participant when you hover over the name from the list. Then click Next and finally Update at the bottom right. A notification is then sent to the participant that has been removed.
It is not possible to add or remove participants for physical appointments or for appointments that patients have paid for via the app/web. It is also not possible to remove participants who have uploaded files or responded to a form attached to the booking.