Receive a patient in drop-in

To receive a patient in drop-in, follow these steps:

1. Click on Drop-in from the Healthcare menu to the top left to go to the drop-in overview. Here you can see all the patients waiting in the queue.
2. Click on a patient to get more information. You can see the patient’s contact information, case, reason for contact, waiting room, and status. In this view, you can also see any attached form replies or images.
3. You can also see if the patient has other cases at any of the clinics you have access to. If you want to get more information about the patient's other cases, click Show all cases. Then you see what status the case has, and what contact type they were associated with.
   
   
4. When you are ready to receive the case, click on Call.