View Drop-in History
If you wish to see the history of a specific waiting room, go to History under the Drop-in category in the expanded menu on the left. You can filter information based on waiting rooms, time periods, or the patient's identification number. Please note that patient information is anonymised after the number of days set for data retention in your organisation.
In the result list, you can view information about the date, the patient's name and identification number, meeting duration, wait time, status, and attachments.
View Drop-in History for a Participant Who Has Left the Waiting Room
If you want information about participants who have left the waiting room before receiving assistance, go to Left Waiting Room under the Drop-in category in the menu on the left. Here, you can filter results based on waiting rooms, time periods, and identification numbers.