Using the service
What authorizations are available in Visiba Care? How do you book a visit with a patient who does not have a social security number? Here you get the answer to this and a little more.
Problems and solutions
Difficult to connect to the meeting? Does technology fail? Are you getting error messages? Here we list a number of solutions to various problems that may arise.
Invite to an appointment
What types of participants can I invite to a video consultation? Can patients use the service when they are abroad? How do I invite to a video consultation?
Drop-in
How can I create and edit a drop-in waiting room? How do I call a patient waiting in line in a drop-in waiting room?
For the patient
How does the patient connect to a video consultation? Can patients delete their own account in the service? How do you set which notifications the patient should receive?
Calendar
How do I rebook a consultation? How do I schedule for a colleague? How do I add meeting templates to my calendar?
Messaging
How do I reassign a message to a colleague? How do I send a message to a patient? Can I see if the patient read my message?
Red Robin
Video consultation
How do I start a video consultation? How many participants can there be in a video consultation? Can I duplicate a consultation? What rights does a colleague have in the video call?