Using the service

What authorizations are available in Visiba Care? How do you book a visit with a patient who does not have a social security number? Here you get the answer to this and a little more.

Läs mer Les mer Lue lisää Read more

Problems and solutions

Difficult to connect to the meeting? Does technology fail? Are you getting error messages? Here we list a number of solutions to various problems that may arise.

Läs mer Les mer Lue lisää Read more

Invite to an appointment

What types of participants can I invite to a video consultation? Can patients use the service when they are abroad? How do I invite to a video consultation?

Läs mer Les mer Lue lisää Read more

Drop-in

How can I create and edit a drop-in waiting room? How do I call a patient waiting in line in a drop-in waiting room?

Läs mer Les mer Lue lisää Read more

For the patient

How does the patient connect to a video consultation? Can patients delete their own account in the service? How do you set which notifications the patient should receive?

Läs mer Les mer Lue lisää Read more

Calendar

How do I rebook a consultation? How do I schedule for a colleague? How do I add meeting templates to my calendar?

Läs mer Les mer Lue lisää Read more

Messaging

How do I reassign a message to a colleague? How do I send a message to a patient? Can I see if the patient read my message?

Läs mer Les mer Lue lisää Read more

Video consultation

How do I start a video consultation? How many participants can there be in a video consultation? Can I duplicate a consultation? What rights does a colleague have in the video call?

Läs mer Les mer Lue lisää Read more

Red Robin - Label

Here you will find the label for Red Robin.

Läs mer Les mer Lue lisää Read more