Video guides

Welcome to our video guides! In this section, you can find short, informative videos that display how to work with your virtual clinic and the different platforms that exist in the tool.

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Quick guide for video consultations

In this quick guide, you can find out in detail how to invite a patient to a video consultation and how to create a multiparty call. You can also get some tips on what to keep in mind during a video consultation.

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Healthcare professional manual

Healthcare professionals can meet their patients or clients in the platform. You can work with several patient flows and have access to a range of different functions in Visiba Care. In this manual, you can learn more about how to conduct a video consultation, add bookable time slots, manage messages and many more.

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Scheduler manual

Schedulers can manage bookings and support their organisation with time-planning for healthcare staff. In this manual, you can learn more about how to use Visiba Care most efficiently.

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Administrator manual

Administrators can manage configurations, users, maintenance, and follow-up actions in their virtual clinics. In this manual, you can learn more about how to configure your virtual clinic. You can find out how to activate and deactivate functions, manage users, create drop-in rooms, work with forms, export statistics for your organisation, and many more. This manual is primarily directed to local (i.e. not global) administrators who manage a single reception.

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Global administrator manual

As a global administrator in Visiba Care, you handle configurations that apply to the entire healthcare organisation. In this manual, you will find out how to work with best practices in Visiba Care and how to make configurations that concern the entire organisation. You will learn how to create default settings for bookings and video calls, create forms, configure standard notifications and much more.

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Manual for Apple AppStore

About how to create a Apple Store account for your organization that Visiba can publish an app to.

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Manual for Google Play

About how to create a Google Play account for your organization that Visiba can publish an app to.

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