In most text fields, you can use your personal text templates and those that the administrator at your clinic has added to the text template library. You find the template by typing an abbreviation and then select the phrase by pressing Enter.
If you don't know the abbreviations by heart, you can open your text template library directly from a message without leaving the conversation. Click on Text templates above the text field. In the library, you can see and choose from both the clinic's templates and your own.
Here, you can also add new personal text templates, edit existing ones, or remove those you don't use.