News in Visiba Care - November 8th, 2023

Wednesday November 8, we will release a new update to Visiba Care! This update includes:

• • Updated Help center
  • New view of My Cases in the apps

  • Red Robin symtom and diagnosis improvements: Haemorrhagic rashes and alopecia areata

Further down, you can also read about other news that we will be releasing soon.

Updated Help center

Our updated Help Center includes the same information as before, but it's now better organized and searchable, so you can find what you need quickly and easily. Try it out here, and let us know what you think!

New view of My Cases in the apps

This view mirrors the web interface released previously this year, making it easier for patients to identify themselves and use the app. It also offers a consistent user experience across the web and apps.

Red Robin symptom and diagnosis improvements

We've improved our handling of hemorrhagic rashes by adding bruises, purpura, and petechiae as separate diagnoses. Our triage tool now also supports alopecia areata, with the side benefit that it can handle genetic hair loss more effectively in the patient chat.

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Coming up soon in Visiba Care

New patient summaries for booked appointments will be available this fall. These summaries will give healthcare professionals a better overview of each case, making it easier to find all relevant information. Healthcare professionals will also have direct access to a draft of the medical record, making it easier to transfer information from Visiba Care to the patient record securely and efficiently.

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If you have any questions or comments on this content, please contact Visiba Care Support. 

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