- Support for Safari as a web browser
- Auto-reply for clinics gives patients feedback immediately
Support for Safari as a web browser
Now both healthcare professionals and patients can choose Safari as their browser when accessing our services via the web interface. We also have support for Google Chrome and Microsoft Edge Chromium, just like before.
Auto-reply for clinics give patients feedback immediately
Clinics now have the opportunity to activate auto-reply – a flexible way to welcome and inform patients without taking time from the healthcare staff. This functionality is now available to activate for all customers and clinics.
With auto-reply, patients receive direct confirmation that their message has been received and can feel secure that their matter will be taken care of. The clinic's response can be adapted depending on whether the case comes in within or outside monitored hours so that it is possible to change the information about when the patient will get a response. This means that patients will get the right expectations and reduces the risk of them seeking care through several channels.
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You can read more detailed information about the release in our release notes which are published with each update. You can also get an overview of the different user permissions each change applies to and the upcoming changes in the patient apps.